Reimagining bicycle parking at the garage at Uppsala Centralstation
The garage had key usability flaws,
especially a confusing check-in/check-out system
that often left users frustrated.
Using iterative, participatory design,
our team co-created with commuters, students,
and senior citizens.
Through research-through-design and testing,
we improved both digital and physical touchpoints
for a more intuitive service.
My role
Designing high-fidelity prototypes in Figma, conducting user research and validation interviews, documenting findings and managing iterations using Kanban boards in Miro, and co-facilitating design workshops and synthesis sessions.
tools
Miro
Figma
Canva
deliverables
Workshop & Research Reports — documenting insights from participatory sessions.
MoSCoW Analysis — synthesising and prioritising user pain-points.
Task Flows & User Journeys — mapping user interactions and contextual experiences.
Clickable Figma Prototype — featuring booking, check-in, and check-out flows.
